Facility management specialist WISAG has drastically reduced the time and effort input needed for organization of conferences and meetings. At the Internet portal tagungshotel.com, users can conveniently compare terms and conditions of the inquired venues, which saves both time and money.
With more than 10,400 clients and sales amounting to EUR 575 million in 2009, the WISAG Facility Service Holding is one of the leading national service providers for business, infrastructure and residential real estate. Approximately 22,600 staff members in 120 branches across Germany are concerned with facility management, building engineering and housekeeping, safety & service, catering, garden & landscaping as well as consulting & management.
The company organizes approximately 100 events per year: meetings for the exchange of experience, qualification seminars, and customer events. “In the past, we often had to contact up to ten hotels to inquire if and when they might have which rooms or facilities at which price,“ said Michael C. Wisser, executive director of WISAG Facility Service Holding. The selection of suited hotels and correspondence had frequently consumed between six and eight hours of time, but that still did not always provide a sound basis for arriving at a decision. “It was practically impossible to determine accurately which hotel was making the best offer,“ said Wisser. “While one offer might have included coffee breaks, another one will have provided for a free beamer, and a third one might not have included either.“
WISAG therefore looked for options to accelerate and simplify the booking process for meeting facilities. Said Wisser: “What I wanted was to push a button and then to have the best offer from a variety of hotel responses highlighted.“ And that’s exactly what he found at the Internet platform tagungshotel.com. The portal processes the data of more than 2,000 hotels just in the German-speaking region; membership includes chains such as Hilton, Accor, Holiday Inn, Kempinski and Steigenberger as well as numerous owner-operated hotels. Companies may choose from among around 15,000 hotels all over the world. “If we launch an inquiry via tagungshotel. com, it will occasionally take less than an hour for the first quotation to arrive. And because we can conveniently compare the offers with each other, we need less than an hour to actually select the meeting venue meeting our needs,“ said Wisser. The software used by tagungshotel. com supports his company also with defining structured meeting inquiries to assure that all relevant required information is actually requested. The hotels will then submit their proposals for exactly the required services and options to assure that quotations are definitely comparable with each other. Wisser sums it up: “Time is money, and we’ve been saving a lot of both since we started working with tagungshotel.com“.
