Investing in skills: KLCC upgrades employees'...
Investing in skills

KLCC upgrades employees' skill set

Photo: KLCC

The Kuala Lumpur Convention Centre (KLCC) recently celebrated with 17 team members from its culinary and food and beverage department, who successfully graduated and obtained the world-class City & Guilds 'Competent Food & Beverage Professional in Business Events Industry' skills certification.

„Our people are our biggest and most valuable asset.“
Alan Pryor, general manager KLCC
In line with its continued effort to be on par with the global standards of hospitality and business events industries, KLCC is, according to the venue, the first venue in Malaysia to have engaged with City & Guilds (C&G), a global leader in skills development and certification, to provide accredited in-house training programmes, conducted by internal subject matter experts.

Speaking at the graduation ceremony, Alan Pryor, KLCC's general manager, said, "My congratulations to all the graduates in successfully completing the training programme amidst a challenging time. Our people are our biggest and most valuable asset and to invest in our team members is to invest in the centre's future growth and continued success as Malaysia's world-class purpose-built venue. This cross-exposure training programme will not only assist our team members in their own professional journey, but will also streamline our internal processes, enhancing the efficiency, standards, and service delivery of our food and beverage offerings."

The year-long accredited training programme provided the 17 team members cross-departmental exposure and practical coaching in food and beverage management and operations, involving food safety and hygiene, food waste management, banqueting skills, and fundamentals of beverage and gastronomy.