The Kuala Lumpur Convention Centre
's (KLCC) team is ready to welcome and serve clients and organisers, delegates, guests and visitors at the centre. The first major and a recurrent event has been Malaysia International Renovation + Home Interior Design Exhibition 2021, that took place from March 19 to 21, 2021. Over the course of 6 months throughout 2020, KLCC conducted a training exercise to cross- and up-skill its entire workforce, a 200-(wo)men team, in various aspects of front- and back-end servicing of events and building operations as part of its business recovery and resumption plan.
The training, by in-house subject matter experts, involved classroom sessions and hands-on and role play exercises to build awareness and familiarise the team on how to support some of the key areas of the Centre's event operations namely kitchen, stewarding, security and safety, health and environment (SHE). The entire staff was also given typhoid jabs and HALAL awareness training in compliance with the international industry and Malaysia's food safety standards.